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Amazon projector returns8/14/2023 ![]() ![]() Warranty Claim for Quality Issue within Warranty Period For purchases not made directly on the official XGIMI website or Amazon's Official XGIMI Store, please contact relevant retailers or platforms for refunds or exchanges. XGIMI has the right to reject the return if the product/shipment does not meet the above requirements. - Invoice or receipt, including the purchasing platform and date.- 12-digit serial number (you can find it on the bottom of the unit).Please contact us with the following information for verification:.Return items must include original packaging.Return items must be shipped to the designated XGIMI shipping address. ![]() ![]() Please contact first for a detailed guide on returns and exchanges.If the product are not returned within 30 days after the application for replacement, the application for replacement will be invalid. XGIMI may issue a new replacement product if the original product has a manufacturing defect within 30 days of the date the item was delivered to the designated shipping address.The seller shall bear round-trip shipping costs incurred by the exchange.If the return is not processed within 30 days after the return request is made, the return application will be invalid. Undamaged products may be returned for a full refund for any reason within 30 days of the date the item was delivered to the designated shipping address.The seller shall bear the responsibility of return shipping.30-Day Effortless Return & Exchange Policy ![]()
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